3. Copyright

The Product you are purchasing or receiving at no charge includes materials protected by intellectual property laws, including but not limited to written text, logos, photos, videos, music, art, designs and graphics. You may view, download, print, email and use materials from the Product for personal, noncommercial purposes only. You may not republish, reproduce, duplicate, copy, display, distribute, create a derivative work or otherwise use any material from the Product for commercial purposes. Any reproduction or unauthorized use of any materials found in the Product shall constitute infringement. Your purchase grants you a single, limited, nonexclusive, non-transferable, nonsublicensable license to the specific materials that you have purchased (including free and paid content) for the term set forth for the applicable Product herein. All content you obtain through the Product is the property of Compass Consulting and Research, and your license only allows for personal, non-commercial use solely by you.

4. Trademarks

Compass Consulting and Research’s trademarks, including all federally registered trademarks, and trade dress may not be used in connection with any product or service that is not Compass Consulting and Research’s in any manner likely to cause confusion among consumers, or in any manner that disparages or discredits Compass Consulting and Research.

From time to time, the Product may legally utilize trademarks owned by third parties. These trademarks are the respective property of their owners.

5. Disclosures

Compass Consulting and Research has made reasonable efforts to ensure that all information in the Product has been tested for accuracy. Compass Consulting and Research makes no guarantees regarding the results that you will see from using the information provided in the Product. Compass Consulting and Research and Deborah L. Coe disclaim liability for incidental or consequential damages and assume no responsibility or liability for any loss or damage suffered by any person as a result of the use of the information provided in the Product.  Compass Consulting and Research has made reasonable efforts to ensure that all information, including but not limited to any references to federal requirements for institutional review board oversight or to research methodology, provided in the Product has been tested for accuracy. There is no guarantee that you will see positive results using the techniques and materials provided in the Product. Compass Consulting and Research assumes no responsibility for your decisions or for policies or practices that you implement based on information in the Product. Everything provided in the Product is for informational purposes only.

6. Your Responsibility

You understand and agree that Compass Consulting and Research and Deborah L. Coe limit their liability in connection with your use of the Product as set forth herein. You agree not to hold Compass Consulting and Research, or its affiliates, owners, agents, employees, officers, directors, shareholders, consultants or advisors (collectively, the “Compass Consulting and Research Parties”) liable for any damages, expenses, losses, suits, claims, and/or controversies that have arisen or may arise, whether known or unknown, relating to your use of the Product.

The Compass Consulting and Research Parties will not be liable for any consequential, incidental, indirect, exemplary, punitive or special damages of any kind, however caused, including loss of profits, revenue, educational institutional grades, data or use, incurred by you, whether under theory of contract, tort (including negligence), warranty or otherwise, even if the other party has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain types of damages, so the above limitations may not apply to you. If, notwithstanding the foregoing exclusions, it is determined that any of the Compass Consulting and Research Parties are liable for damages, in no event will the aggregate liability, whether arising in contract, tort, strict liability or otherwise, exceed the total fees paid by you to any of the Compass Consulting and Research Parties during the six (6) months prior to the time such claim arose. The Compass Consulting and Research Parties are not responsible for any damage to your computer, hardware, computer software or other equipment or technology including, without limitation, damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure, or any other technical or other malfunction.

Your access to and use of the Product is at your own risk. If you are dissatisfied with the Product, your sole and exclusive remedy is to discontinue accessing and using the Product. By accessing the Product, you understand that you may be waiving rights with respect to claims that are at this time unknown or unsuspected. Accordingly, you agree to waive the benefit of any law, including, to the extent applicable, California civil code section 1542 (or any analogous law of any other state or province), that otherwise might limit your waiver of such claims.

7. Indemnity

You agree to defend, indemnify, and hold the Compass Consulting and Research Parties harmless from and against any and all losses, claims, suits, actions, liabilities, obligations, costs, and expenses (including reasonable attorneys’ fees and expenses) that any Compass Consulting and Research Party suffers as a result of: (i) your use or misuse of or inability to use the Product; (ii) your negligence or intentional misconduct; (ii) your breach of any provision of these Terms; (iv) your violation of any applicable law or regulation; (v) your violation of the rights of a third party (including, but not limited to, other Participants); or (vi) death, personal injury, or property damage arising out of, or relating to, your use of the Product.

8. Jurisdiction and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without giving effect to its conflict of laws. The state and federal courts located in Illinois shall have exclusive jurisdiction over any case or controversy arising from or relating to this Product, including but not limited to these Terms. By using this Product, you hereby submit to the exclusive jurisdiction and venue of these courts and consent irrevocably to personal jurisdiction in such courts and waive any defense of forum non conveniens.

Equitable relief

You acknowledge and agree that in the event of certain breaches of these Terms, Compass Consulting and Research may suffer irreparable injury, such that no remedy at law will afford it adequate protection against, or appropriate compensation for, such injury. Accordingly, you agree that Compass Consulting and Research shall be entitled to any equitable relief, including a decree of specific performance or injunctive relief, without having to post a bond, as may be granted by a court of competent jurisdiction.

9. Prohibition of the sharing of content

Sharing your digital download of the Product is strictly prohibited and will result in your access being immediately revoked and your payment will be forfeited. You shall be liable for any and all resulting damages to Compass Consulting and Research.

Access may be revoked at any time

Compass Consulting and Research reserves the right, in its sole discretion, to revoke access to the Product at any time. Compass Consulting and Research also reserves the right, in its sole discretion, to revoke access to the Product without providing a refund if any content has been copied or used in an unauthorized manner. This includes copying the concept or creating a competing product using the information learned from the Product. Compass Consulting and Research reserves the right to pursue damages for unauthorized use of Product materials.

Modification of the product

Compass Consulting and Research reserves the right to modify or discontinue, temporarily or permanently, the Product (or any part thereof) with or without notice. You agree that Compass Consulting and Research will not be liable to you or to any third party for any modification, suspension or discontinuance of the Product.

Lifetime access

When you purchase our digital product or program, you’re not just buying a one-time deal. You’re gaining ‘Lifetime Access,’ which lets you enjoy the product for the full extent of its operational life cycle. This isn’t your lifetime, but rather the active lifespan of the product or program itself. Should the product or program be updated, revamped, or enhanced, you’ll receive all future updates as part of your purchase. Moreover, if the content is downloadable, you can save it directly to your device for unrestricted access, anytime, anywhere. Please note, ‘Lifetime Access’ expires if the product or program is retired or terminated. In such cases, access will be revoked, and the ‘Lifetime Access’ term will be considered fulfilled. We reserve the sole right to determine the active lifespan of a product or program.

Upon purchase, the Company grants you a limited, personal, non-exclusive, non-transferable license to use our courses, programs, and associated material (collectively the ‘Courses’) for your own personal or internal business use. Except as otherwise stipulated, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.

By ordering or participating in Courses, you agree that the Courses you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company. Furthermore, you agree not to create any derivative work based upon the Courses and not to offer any competing products or services based on any information contained in the Courses.

10. Refund and Cancellation Policies

Due to the digital nature of Compass Consulting and Research’s products, all sales of eBooks, templates, PDFs, workshops, online courses, videos, and the like are final. Compass Consulting and Research does not provide any refunds for such products. 

If you are a coaching client and you purchase a package of calls, Compass Consulting and Research will not provide a refund for any of those calls, regardless of whether you use them. Your purchase is a one-time upfront payment that cannot be refunded. It is your personal responsibility to book the calls and use every call in your package.

If you have purchased a membership Product that includes a recurring payment, there are no refunds on the monthly or pay in full payments. There are no options to pause a membership. You may cancel a membership at any time at least five (5) business days before the next billing date. Contact Debcoe@compassresearch.llc to let us know you’d like to cancel the membership.  Please note business days are Monday thru Friday 9:00am – 5:00pm CST. You may access materials provided on the portal until the end of the current billing cycle, subject to these Terms.

If you cancel a membership, that shall terminate at the end of the period covered by any payments you have made, and any and all licenses granted you to use the material provided to you under this Agreement and the Company’s Terms of Use. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: debcoe@compassresearch.llc.

Access may be revoked at any time

Compass Consulting and Research reserves the right to revoke access to any Product at any time without providing a refund if purchased content has been copied or used in an unauthorized manner. This includes copying the concept or creating a competing product using the information learned from the Product. Compass Consulting and Research reserves the right to pursue damages for unauthorized use of downloaded materials.

Changes to terms of service

Compass Consulting and Research may change, modify or update these Terms at any time without notice. Any access or use of the Product by you after Compass Consulting and Research posts such changes shall constitute your consent to such modifications. If you have any questions or concerns about these Terms, contact debcoe@compassresearch.llc.

Finally, thank you for being our client. Without you, we would not exist!